Contact us for more information on 0412 206 621.



What is Sales Assured?

Sales Assured is an initiative designed to ensure the best practice in face to face marketing for customers.

With a commitment to improving the customer experience, Sales Assured has established guidelines to improve service standards. These include standards in recruitment, training, accreditation and ongoing monitoring of sales agents. In this way, customers can be confident when buying face to face at their door, at a kiosk or for their business.

Those companies which choose to be Members are demonstrating their commitment to improving the standards of face to face marketing across many industry sectors.

The robust standards can apply for energy, telcos, Pay TV, energy efficiency, registered training organisations, charities and more.

Whilst recognising that there are laws, such as the Australian Consumer Law, that govern face to face sales, Sales Assured aims to lift the bar further and ensure the strictest compliance and most ethical practices by sales agents when dealing with customers face to face.



The following organisations are members of Sales Assured:

  • Alinta Energy
  • APPCO Group
  • Apex Alliance
  • Chameleon Customer Contact
  • Engage Energy Solutions
  • Ethical Prospecting
  • Genius Direct
  • Cova U
  • Impetus Marketing
  • JEL Marketing
  • Lumo Energy
  • Packleader Group
  • Red Energy
  • Redwood BC
  • Residential Connections
  • Simply Energy
  • SIQ
  • The SMART Group
  • Tango Energy
  • Teris Marketing

Sponsor Members


Members only engage sales people who meet stringent requirements

It is a self-regulated scheme to monitor and improve face to face marketing standards. It seeks to improve compliance to promote consumer confidence and reduce complaints.

It includes:


Customers can expect high quality sales people

Sales agents must:

If any of these standards are not being met, please contact the company making the offer or call Sales Assured on 0412 206 621.


Sales are verified

After a sale has been completed, an independent person needs to verify that you were satisfied with the way the sale was conducted and that you are entering into a contract if that is the case.


Sales Assured members go to great lengths in recruitment:


Membership enquiries

To find how to improve the standard of your face to face sales call 0412 206621.

Membership is open to any corporate or marketing company conducting door to door or kiosk sales to residential and small business consumers.

Also, please ask how you can be involved as a sponsor member.

Contact us for more information on 0412 206 621.